By way of background, I am a first-time home buyer. I had no idea about the process whatsoever when I first started taking a look at homes, or what to expect throughout the process. I am a single father of three and a Marine Corps Veteran. I knew using a VA loan added work to everyone involved, but this would be my only way of buying. Carly went above and beyond to help me understand the process and was open about everything involving home buying.
The amount of effort and time she put into walking me through the process is unbelievable. From the first day that we met, she spent her entire afternoon walking me through the “big picture.” From there on out, Carly was always available to provide me with the information that I needed (or didn’t need, but needed for the sake of my sanity) – every decision that I made, small or big, mattered to her. Not only did I feel like I had all the information I needed to make those decisions, but I also felt like I was in good hands. Especially because, as a first-time buyer, I didn’t know all of the right questions I should be asking (or do’s and don’ts, for example) and she would proactively provide this information, which made me feel like I was walking through this process with eyes wide open. From an expectations perspective, I don’t know how Carly does it!
Obviously, making an informed decision is the most important part of buying a home. But personally, as being “emotionally” invested as well in buying a home, having someone who properly set, managed, and came through with: expectations was such a lifesaver and made me feel so at ease throughout the entire process. On a related note, as a first-time home buyer, I’m not sure what to expect, what’s good/bad, etc., and she was always so candid and provided her own perspective of different aspects of each decision that she thought would be relevant to my decision making based on what she knew about me. I truly appreciated her input and relied on it heavily. This is an invaluable quality to have as a service provider and not everyone has it, but, IMO, it is crucial to keep those around that do. It’s easy to push paper and get the signatures, but she really is focused on making sure people are satisfied through the process and with the outcome. Again, for a first-time home buyer, this process is very stressful. Yes, there are a number of things that people can do to make it easier. But as you can see, based on the above, Carly went above and beyond (as I’m positive she does with all of her clients) and truly made me feel like I had a confidant/partner throughout.
I’m one of the first of my friend group to buy a house, so there were no – “well what do you think” or “what feedback did you have in your experience” talks – except with Carly and that’s not in her job description, and it truly makes me consider her not just an agent, but a friend. Overall, I would strongly recommend Carly to anyone looking to buy or sell a home, especially if they are first-time homebuyers and/or a Veteran! I would trust her with my eyes closed and her attention to detail and level of time/dedication to her clients is outstanding.